Returns & Exchanges
At Salon Supplies, we want you to be completely satisfied with your professional beauty products. If you are not happy with your purchase, you can return eligible items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.
Prepare the Package
Ensure all professional tools, liquids, or accessories are unused and in their original packaging with all security seals intact.
Label and Ship
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of the tracking receipt.
Quality Inspection and Refund
Once our warehouse team verifies the condition of the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing